Data Management is a core skill of our business. We can turn your data into a real business advantage. And help build sales and insight.

CaterBase offers clients a simple and cost efficient solution to managing and running a sales and marketing support database.

Keeping a database clean and up to date in such a fast changing market is simply not possible for any one company alone to manage accurately or economically. Understanding the many different facets to the market is hard enough, building and managing the information on them is even harder.

Because our database is continually being called, mailed and updated by ourselves and on behalf of other companies, there is no cleaner more accurate database available.

We offer companies a managed database service that makes the creation and management of a database easy and affordable. By linking your database directly to our company header records we automatically clean and maintain the accuracy of your database. As a company record or contact name changes on our database it updates yours automatically.

Additionally we provide all the services you need to support your database and sales support activity.

Call File Management

• Manage and maintain sales call file.
• Accurate territory data management
• Territory Planning
• CRM Software

Call Centre Services

• Dedicated inbound and outbound lines to service your customers and enquiries.
• Experienced operators that understand the market.
• Customer support programmes and promotion & incentive handling.
• Helpline and Response line management.

Telemarketing

• Bridging the gap between low cost direct mail and the high cost of field sales calls.
• Identification and management of customer and prospect information linked with your database.
• Fact finding and contact validation.
• List cleaning.
• Customer care surveys.

Lead Generation

• With so many outlets to service, telemarketing provides an effective way to generate qualified sales leads.
• Sales lead generation and control.
• Appointment making and management.
• Sales support.

Mailing services

• Mailing campaign creation and management.
• Full PAF verification and Mailsort maintenance to ensure accurate address management.
• Personalised mailings, packing and fulfilment.
• Postal discounts.

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