Dedicated Telesupport team - A dedicated team selected and trained so that they can communicate and promote a clients' brand image and culture with customers and prospects. A dedicated contact centre team offers a economic alternative or addition to an in house department and provides: 

• Opening hours around your business requirements
• Strong product knowledge, especially for complex queries
• Support specific, more complex business processes
• POS ordering and management
• Campaign development
• Tailored software and campaign reporting
• Handling of multimedia enquiries
• Order processing, customer support services
• High standard service level agreements

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